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Element 3 of the Drivers of Change model: Organizational Structures
By Craig A. Stevens and his students
The organizations structure is the way the company is organized to perform work. Symbolically in the Westbrook Stevens Drivers of Change Model the organization is the house-like structure and segregates the internal environment from the external environment. Implementing the structure can take many shapes.
Structural Design There is no "one" right organizational structure!
"There may not even be one right organizational structure in any one company. Chances are, if all your divisions look the same on the organizational chart you have a problem." (Craig A. Stevens, 1995) As a trend, we can see businesses changing, as Peter Drucker says, “from one best organization to multiple organization structures to accommodate the business environment.”
Manager/Leaders/Executives should design and set organizations up to make things happen…the good things not the bad things. However, sometimes organizations are set up to achieve the opposite results.
Functional Organizations are great for mechanistic, repetitive work. Some people want boundaries and at the end of the day work is over. Divisional organizations structures are often better if the divisions are small. However when divisions grow many times they become more functional and mechanistic. The smaller more organic divisions often create work that is more enjoyable and meaningful. This is important as one’s skill and competencies grow. Often with knowledge workers, the work is never over and one can work extremely hard or do nothing and the leaders will not be able to tell the difference. Therefore, more organic cultures and structures are a necessity for an enjoyable work environment and to retain highly skilled and/or professionals.
Links to...
Organic vs Mechanistic Structural Dilemmas Mintzberg's Structural Configurations
Division serves as base for technological continuity Disadvantages Functional Organization
Advantages of a Pure Projectized Organizations
Figure OS7 Projectized Organizational Structure
Figure OS8 Projectized Organizational Structure
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Bolman, Lee G. and Terrence E Deal, Reframing Organizations, Artistry, Choice and Leadership, 3rd Edition, Jossey-Bass, John Wiley & Sons, Inc. 2003
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Higher degrees of differentiation is often found in more high-tech organizations. Look at the levels of management, if the ranks are filled by people with different backgrounds, experiences, and years of experiences, then you have a high level of differentiation. As a norm, products and services are becoming more complex. As an example of product complexity, today we do not have as many pure mechanical or electrical products. Things are becoming more Electro-Mechanical. Therefore not only is more differentiation required in the marketing and on a competitive or strategic level, but this also leads to more differentiation in the organizational design.
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The quality of the state of collaboration is very important. How hard it is to work together is a complicated subject. As it relates to organizational structural issues, if Differentiation is high, then Integration needs to also be high. We will need more of a multidiscipline team. This is a very dangerous thing for managers. Because only the team knows if the formula we use is right and only after they have experienced the effects. The leaders/managers must become more like referees or facilitators. Managers have to respect the team and fairly call it as they see it. However in low tech organizations, “chain of command” becomes more acceptable and logical.
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Mintzberg's Structural Configurations
Mintzberg’s (1979),Prentice Hall, Upper Saddle River, N.J. as reported by Bolman, Lee G. and Terrence E Deal, Reframing Organizations, Artistry, Choice and Leadership, 3rd Edition, Jossey-Bass, John Wiley & Sons, Inc. 2003
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Often what happens when a division loses market share and starts to shrinks… management will move it back to a larger organizational unit. This creates more problems and often creates more mechanistic controls which in turn may lower the probability of success.
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Traditional Organizational Structures
According to the AMA (1998) - 90% of Traditional Organizations Fall Into three types or a mixture of these three types. Gary Dessler, in his book Organization Theory Integrating Structure and Behavior, defined three basic structures:
Functional Organizational Structures
Figure OS1, Functional Organizations with a PM at staff level.
Figure OS2, Functional Organizations with a PM under a a divisional manager and Team Matrixed (But Not. in a Matrix Organizations)
Figure OS3, Functional Organizations with a PM under a a divisional manager.
Advantages of Functional Organization
Meredith, J. R., & Mantel, S. J., Jr. (2000). Project management: A managerial approach (4th ed.) [UOP Special Edition Series]. New York: Wiley.
Figure OS4 Dessler on Use of Functional Organization
Gary Dessler, Organization Theory Integrating Structure and Behavior, Pg. 124, Prentice-Hall, Inc. New Jersey, 1995
Disadvantages Functional Organization
Figure OS5 Dessler on Functional Organization
Projectized Organization
Figure OS6 Projectized Organizational Structure
Advantages of a Pure Projectized Organizations
Figure OS7 Projectized Organizational Structure
Figure OS8 Projectized Organizational Structure
Disadvantages of a Pure Projectized Organizations
Figure OS9 Projectized Organizational Structure
Matrix Organizational Structures
Figure OS10 Matrix Organization
Advantages of Matrix Organizations
Figure OS11 Matrix Organization
Figure OS12 Matrix Organization
Disadvantages of Matrix Organizations
Figure OS13 Matrix Organization
Figure OS14 Matrix Organization
What About the Organizational Driven Culture Issues?
Any structure involving knowledge workers and/or high technology must be organic and not mechanistic.
What Organization Fits What Environment?
What do I think will Change?????
Craig's Virtual, Extreme, Organic Organizational Structure of the 21 Century....and to Infinity and Beyond.
So, I got a little carried away. Click on the slide below to see it explained. Link to The Organizational Structure of the 21st Century
Looks funny...but is very similar to SAIC's (a 50,000 person employee owned company) vision.
Organizational Structures Links:
http://sos.state.mt.us/css/BSB/Org_Structures.asp (found by Josiah
Wedgewood, UoP 2005)
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